Walk the process before naming the system.
The delivery model is the same inside Jai Balaji Group and outside it. Priority inside the group is set with the operating company and the corporate office. Outside, the contract and the data are the client’s.
A group technology company is useful when it knows the operation well enough to refuse a system that the shift will not run. The stages below are that refusal, written as a method. They are the working model for Hexa Tech. They are not a set of timings, rates, or savings taken from a completed project list. No such list has been published.
Walk the process
Sit with the function that owns it. Furnace, stores, dispatch, accounts, or the outside client’s equivalent. Write down the documents, the exceptions, and the place where the numbers are typed a second time.
Write the specification
A short document: the records, the owners, the controls, what is out of scope, and which existing system remains the master. No tool is chosen before this exists.
Build against that document
Configure or build to the specification. Integrate with the system that already holds a master. Test with the people who will use it. Where the process is a plant process, include a shift that is not the day shift.
Put it into use
Cut over when the old and the new have been reconciled for a period the specification named. Train by the job to be done. A tour of the menus is not the training.
Keep it true
Small changes, access, backup, and a monthly question: do the figures still match the yard? Support is part of the engagement, written down at the start, not a leftover.
What gets written down
- The process owner on the client side, by name and by role.
- The records, and the system or book they come from today.
- What stays outside the scope, in a sentence specific enough to argue about.
- Which system remains the master when two of them disagree.
- The period used to reconcile the old record and the new one.
- Who supports the system after the cut-over, and for how long that duty is agreed.
Inside the group
The first clients are the group’s businesses. A practice that holds in one works is written so the next works can use it: same masters, same definitions, room for a local exception that is actually local. The corporate office in Kolkata is part of the conversation when the record is one the books must close on.
Visits to the works the group publishes (Raniganj, Durgapur, Durg) happen by arrangement with the operating company, when the process is a plant process. Hexa Tech does not describe itself as having a standing office at each unit.
Outside the group
An external engagement uses the same five stages. It does not get shorter in order to look modern. Access, data, and the decision to turn an old book off belong to the client. The commercial terms are that client’s contract.
Rates are not published here. A proposal that needs a reference customer, a headcount, or a savings percentage will not find those figures on this site, because they would have to be invented.